Send a message
Not just a
ticket queue.
The team behind EllaDx includes clinicians and researchers. When you write in about your results, someone who actually understands them writes back.
Results review
Our scientific team reviews every flagged or complex result.
Lab questions
Questions about collection, shipping, or timing go directly to ops.
Research inquiries
We respond to partnership and press requests within one business day.
Direct channels
Reach the right team
directly.
Science
Research & results
For questions about biomarkers, reference ranges, the PhenoAge algorithm, or the peer-reviewed research behind EllaDx.
[email protected]Support
Orders & accounts
For kit status, scheduling, billing, or account access. Include your order number for fastest resolution.
[email protected]Partnerships
Work with us
For press, media, clinical partnerships, or enterprise health programmes. We respond to all legitimate inquiries.
[email protected]